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FAQ & Product Questions for Magento 2
SKU: magendoo-faq-product-questions
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- Instant access after order confirmation
- Open source — MIT licensed
- Free updates included
- Professional support available
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MIT Licensed
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FAQ & Product Questions for Magento 2
Transform your support costs into a search-engine-indexed knowledge base. Every answered question becomes an SEO asset — automatically marked up with Schema.org FAQPage structured data and included in your sitemap. Reduce support tickets while improving product page conversion.
Content Organisation
- Hierarchical Categories — nest FAQ categories with icons, descriptions, and custom URLs
- Tag System — tag cloud, tag pages, and autocomplete-powered tag search
- Product Associations — link FAQs to specific products; dedicated Q&A tab on product detail pages
- Multi-Store Support — separate FAQ trees per store view
- Customer Group Restrictions — hide content from guests or specific groups
Customer Engagement
- Ask a Question form on every FAQ page and product page
- Three Rating Modes — Yes/No thumbs, voting, or 5-star average
- Social Share buttons on individual FAQ pages
- reCAPTCHA v2/v3 on question submission
- GDPR-compliant data handling for submitted questions
- Email notifications to admins on new question submission
SEO & Discoverability
- JSON-LD structured data (Schema.org
FAQPage) auto-injected on FAQ pages - Clean URL routing —
/faq/category-slug/question-slug - Automatic XML sitemap inclusion for all published FAQs
- Hreflang tags for multi-language stores
- Advanced Search with search-term analytics reporting in admin
Admin Tools
- Full CRUD grid for questions, categories, and tags
- Bulk approve / reject / delete actions
- CSV import/export CLI (
magendoo:faq:import,magendoo:faq:export) - Reindex command:
bin/magento magendoo:faq:reindex - ACL permissions for granular admin access control
CMS Widgets
- Questions List Widget — embed recent or featured questions anywhere
- Categories List Widget — display FAQ category grid on any CMS page
- Search Box Widget — standalone FAQ search for sidebar or homepage
REST API — 24 Endpoints
Full programmatic control over all entities: questions, categories, tags, ratings, and analytics. 100% endpoint coverage verified by Playwright integration tests.
Installation
composer require magendoo/module-faq
bin/magento module:enable Magendoo_Faq
bin/magento setup:upgrade && bin/magento setup:di:compile
bin/magento magendoo:faq:reindex && bin/magento cache:flushRequirements
- Magento 2.4.x — Community, Mage-OS, or Adobe Commerce
- PHP 8.1 or higher
- 12-table database schema, zero breaking changes on upgrade
License: MIT | View on GitHub
Compatibility & Installation
- Magento: Open Source / Mage-OS / Adobe Commerce 2.4.x (
magento/framework≥ 103) - PHP: 8.1 or higher
- License: MIT (per the repository's composer.json)
composer require magendoo/module-faqKey Features
- Hierarchical FAQ categories, tags, and a per-product Q&A tab on product detail pages
- Full-text search with a search-term analytics report in admin
- Three rating modes — yes/no helpfulness, voting, or 5-star average — plus social sharing
- SEO built in: Schema.org FAQPage structured data, XML sitemap inclusion, clean URLs
- “Ask a Question” form with native reCAPTCHA v2/v3 and a GDPR consent checkbox
- Moderation workflow (pending → answered → rejected) with admin alerts and customer follow-up email
- Full REST API coverage for headless / PWA setups, plus CSV import/export CLI commands
- Multi-store content and customer-group visibility restrictions
Last updated: April 2026 · 8caba2c
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